How We Handle Your Information

Who We Are

A1Link Solution ("A1Link Solution", "we", "us" or "our") is an off-page SEO and link building agency. This policy explains what personal information we collect when you visit a1linksolution.com, enquire about our services or become a client, how we use it, and what rights you have over it.

We are the data controller for the information described here. Our registered address is Suite 12, 45 Queen Street, Manchester, M2 5HT, United Kingdom, and our company registration number is [company registration number]. You can reach us at info@a1linksolution.com.

Information We Collect

Information you give us

• Enquiry details — your name, work email address, phone number, website address, budget range and the description of your goals that you type into our contact form.
• Client account information — billing contact, invoicing address, purchase orders and the target pages, keywords and anchor text you ask us to work on.
• Correspondence — emails, call notes, messages and anything else you send us during an engagement.

Information collected automatically

• Technical data — IP address, browser type and version, device type, operating system, and the pages you view on our site.
• Usage data — how you arrived at the site, which pages you spent time on and which links you clicked.

Information from other sources

• SEO tooling — publicly available data about your website and your competitors from third-party platforms, used to build proposals and reports. This is business data about domains rather than personal data about individuals.
• Publishers and partners — contact details of editors and site owners we negotiate placements with, held on a legitimate-interest basis for business outreach.

We do not knowingly collect special category data (such as health, biometric or political information), and we ask that you do not send it to us.

How We Use Your Information

We use personal information to:

• respond to your enquiry and prepare a proposal or quote;
• deliver the services you have ordered, including briefing writers and negotiating placements;
• issue invoices, take payment and keep accounting records;
• produce the reports and dashboards that show what your campaign delivered;
• send service messages about your account, order status or changes to our terms;
• improve the website and understand which pages are useful;
• meet legal, tax and regulatory obligations.

Where the UK GDPR or EU GDPR applies, our lawful bases are: contract (to deliver services you have ordered), legitimate interests (to run and improve our business, and to carry out business-to-business outreach), consent (for optional analytics cookies and marketing email, which you may withdraw at any time), and legal obligation (for tax and accounting records).

Cookies And Analytics

Our website uses a small number of cookies and similar technologies. Strictly necessary cookies keep the site functioning and cannot be switched off. Analytics cookies help us count visits and understand which pages are read; these are only set where you have consented, or where local law permits them without consent.

You can block or delete cookies through your browser settings. Doing so will not stop you using the site, though some preferences may not be remembered.

We do not sell personal information, and we do not use cookies to build advertising profiles of individuals across unrelated websites.

How We Share Information

We share personal information only where it is necessary, and only with organisations that are bound to protect it. Categories of recipient include:

• Hosting and infrastructure providers that operate our website and store our files;
• Email and CRM providers used to receive enquiries and manage client correspondence;
• Analytics providers that report aggregated website usage;
• Payment processors and accountants that handle invoicing and bookkeeping;
• Writers, editors and publishers engaged to produce and place content, who receive only the brief and target URLs, not your billing or contact details unless you ask us to introduce you;
• Professional advisers such as lawyers and auditors, where required;
• Authorities, where we are legally obliged to disclose information.

If our business is sold or merged, client and enquiry records may transfer to the buyer. We will tell you if that happens and if it changes how your information is handled.

We never sell, rent or trade your personal information.

International Transfers

We operate a distributed team and work with clients and publishers in more than one hundred countries. Your information may therefore be processed outside the country you live in, including in the United Kingdom and elsewhere.

Where information leaves the UK or European Economic Area, we rely on an adequacy decision where one exists, or on Standard Contractual Clauses together with appropriate technical and organisational safeguards.

How Long We Keep Information

• Enquiries that do not become clients — up to 24 months, then deleted.
• Client records, briefs and reports — for the length of the engagement and six years afterwards, so we can answer questions about work delivered.
• Invoices and accounting records — for the period required by tax law in the relevant jurisdiction.
• Website analytics — in aggregated form, typically no longer than 26 months.

When a retention period ends we delete the information or irreversibly anonymise it.

Your Rights

Depending on where you live, you may have the right to:

• ask what personal information we hold about you and receive a copy;
• have inaccurate information corrected;
• ask us to delete information we no longer need;
• object to, or ask us to restrict, certain processing;
• receive your information in a portable format;
• withdraw consent at any time, without affecting processing already carried out;
• opt out of marketing email using the unsubscribe link in any message.

If you are in California, you additionally have the right to know what categories of personal information we collect and to request deletion. We do not sell or share personal information as those terms are defined by the CCPA, and we will not discriminate against you for exercising a right.

To exercise any right, email info@a1linksolution.com. We respond within 30 days. If you are unhappy with our response you may complain to your local data protection authority — in the UK, the Information Commissioner's Office.

Security

We use access controls, encryption in transit, reputable hosting and a least-privilege approach to client data. Only team members who need access to deliver your campaign have it.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects your personal information and creates a risk to your rights, we will notify you and the relevant regulator as required by law.

Children's Privacy

Our services are sold to businesses. The website is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.

Third-Party Websites

Our site, our reports and the placements we secure contain links to websites we do not control. This policy does not cover those sites, and we are not responsible for their content or their privacy practices. Read their policies before giving them personal information.

Changes To This Policy

We may update this policy as our services, tooling or legal obligations change. The date at the top of this page always shows the current version. If a change materially affects how we handle your information, we will tell clients by email before it takes effect.

Contact Us

For any privacy question, request or complaint:

• Email: info@a1linksolution.com
• Phone: +44 7828 750713
• Post: A1Link Solution, Suite 12, 45 Queen Street, Manchester, M2 5HT, United Kingdom